MTBC’s cloud-based EMR/EHR allows your practice the greatest connectivity and data accessibility of any software platform. Our web-accessible EMR/EHR deployment allows you to connect and launch your clinical data through your browser. You are never more than a click away from your patients’ data at anytime.

Physical security:

Datacenters are housed in non descript facilities. Physical access is strictly controlled both at the perimeter and at building ingress points by professional security staff utilizing video surveillance, intrusion detection systems, and other electronic means.

Environmental safeguards:

• Redundancy: multiple datacenters with replicating servers to ensure that there is no downtime.
• Fire detection & suppression: Automatic fire detection and suppression equipment has been installed to reduce risk.
• Power: The data center electrical power systems are designed to be fully redundant and maintainable without impact to operations, 24 hours a day, and seven days a week. Uninterruptible Power Supply (UPS) units and generators provide back-up power in the event of an electrical failure for critical and essential loads in the facility. Data centers use generators to provide back-up power for the entire facility.
• Climate & temperature: Climate control is required to maintain a constant operating temperature for servers and other hardware, which prevents overheating and reduces the possibility of service outages. Data centers are conditioned to maintain atmospheric conditions at optimal level.

Network security:

• MTBC’s EHR network provides significant protection against traditional network security issues.
• Distributed Denial of Service (DDoS) Attacks: The MTBC EHR Cloud endpoints are hosted on large, Internet-scale, world-class infrastructure that benefits from the same engineering expertise that has built the world’s largest online retailer. Proprietary DDoS mitigation techniques are used. Additionally, the networks are multi-homed across a number of providers to achieve Internet access diversity.
• Man In the Middle (MITM) Attacks: Each EHR implementation is delivered SSL-protected endpoints which provide server authentication.

If you prefer to host the EHR locally in your office or preferred data center, MTBC provides an excellent solution that enables you and your IT staff manage your own EHR deployment. We will remotely install the software on the server of your choice, and assist with remote configuration and management as necessary to ensure that you are never more than a click away from your patients’ data at anytime.

Please visit our Technical Requirements page to learn more about the minimum system requirements for locally hosting the EHR.