Patient health record portal of MTBC —“MTBC PHR”—is one of the newest features offered by MTBC as part of its 5% billing and practice management solution. With MTBC PHR, patients can access their past and current health information directly from their physician’s website. Through their own personal online portal, patients can record, track and even store their important health information in one secure online location.
MTBC PHR allows patients to view and manage almost all of their personal health information (including demographics, appointment history, health records, lab results, payment reports, outstanding balances and claim history), 24/7 from any Internet-ready computer. With MTBC PHR, patients can access information about their personal assessments, medications, allergies, immunizations and procedures. They can even view direct comments from their providers on their own individual lab results.
MTBC PHR also features an online scheduling tool that allows patients to schedule their appointments directly through the practice’s website, saving front office staff the time and hassle of scheduling appointments over the phone. Patients can also communicate with the doctor through the patient-doctor communication module, and even have the ability to pay their outstanding balances.
MTBC offers its PHR portal completely free of charge to all of its 5% billing and practice management clients. It also provides complimentary 24/7 technical support for all users of MTBC PHR, or any of the other services included for no additional charge in its 5% plan.