Balance Reminder Calls
Making calls for unpaid invoices is an unpleasant task, consuming staff time and energy. However, timely payments are important to your cash flow, accounts receivable, as well as financial operations. A simple, friendly reminder can make your patients aware that their payment is due, saving your staff considerable time and making collections easy.
MTBC’s BRC enables your practice to send patients automatic billing reminders for overdue payments. These calls are scheduled to patients periodically; the first reminder is generated on the day the bill is incurred, then subsequent follow-up calls are made after 30, 50 and 70 days respectively. Upon contact, a pre-recorded message provides payment instructions and information of amount pending.