Online Scheduling

• Set office hours, holidays, appointment rules and recalls.
• View detailed patient balance information.
• Document co-pays with our integrated cash register.
• Print customized superbills, receipts, IOUs and sign-in sheets.

Direct Claims Submission

• Submit claims to MTBC electronically via MTBC EHR 5.0 or your current EHR.
• Save time and resources by eliminating the need to scan paper superbills.
• Avoid billing errors by using electronic superbills.

Pending Transaction List

• Submit clean claims the first time, every time.
• Any claims bounced back through MTBC’s rules engine appear on your pending transaction list (PTL) for your review and confirmation.
• Manage the employees in your office by tracking the PTL.

Financial and Practice Analysis Reports

• Generate reports in real-time to see total charges, payments, current and past A/R and more.
• View reports by provider, location or timeframe.
• Analyze ERA reports by payer, check dates or dates of service to see detailed information for each claim.
• Analyze your payer mix to determine payment to charge ratios.
• Compare payment histories of specific CPTs.
• Review your most used procedure and diagnosis codes to compare payment information.
• And more! Click here for more information about our real-time reporting features.

Secure Support Center

• Communicate directly with your MTBC medical billing team through our secure online messaging application.
• Eliminate e-mails and faxes related to your billing, bolstering your HIPAA compliance.
• Document and track the status of each case generated using the Secure Support Center.

Collection Agency Connectivity

• MTBC is directly partnered with NCO Group, the largest collection agency in the country.
• Submit claims directly to collections and monitor collection payments through online reports.
• Examine dormant or unpaid patient balances before submitting them to collections.