When moving to an all-digital office, the practice should set aside some time to determine the practice management software that will be a good fit for their practice. Providers often misunderstand or are confused by medical billing, electronic health records software and practice management systems, so we’d like to distinguish the key features that make up a practice management system in order to help you quickly find the right one for your practice.
Practice management software is a comprehensive product designed to automate the patient journey. A practice management system should be considered a one-stop-shop solution that enables you to manage all facets of your practice. On the other hand, medical billing and electronic health records systems are stand-alone products that can help you handle specific tasks directly from their independent interfaces. In short, all of these products are different from one another. Now we will analyze the key features of practice management systems we’d recommend you consider while choosing the best solution for your practice.
- Integration With Your Electronic Health Records Software
Both Electronic health records software and practice management software offer unique features to modernize your practice. We recommend you choose a practice management software that has the ability to integrate with your EHR software so you can manage your practice from a single interface. This key enablement will optimize your productivity and transform the clinical, financial, and operational aspects of your practice.
- User-Friendly Financial Dashboards
Comprehensive financial dashboards will help you analyze the performance of your practice at a single glance. This reporting ease will help you quickly identify areas of improvement and further progress the financial health of your practice. Needless to say, the reporting capabilities of any practice management software is a significant consideration to take into account before making any decisions about which one to go with.
- Financial Checks On Every Patient
The right practice management software will empower your administrative staff to request information on overdue payments from your patients. Those worthwhile consideration will give you real-time and accurate balance information so you can design a process for your staff to improve upon reimbursements.
- Eligibility Verification
Real-time insurance eligibility verification is an essential feature of practice management systems meant to speed up the time required for check-in. This feature also instantly highlights insurance compatibility snags, which in the long run, will ultimately reduce the claim denial ratio. The end goal is to increase the likelihood of quick payments for service.
- Efficient Appointment Scheduling
Finding appointment availabilities and booking them can be a truly frustrating and time-consuming job, so it is mandatory to choose the practice management system that offers seamless appointment scheduling. Doing so will improve the workflow of your practice and enable your staff to easily book and reschedule whenever required.
- Automated Claim Resubmission
Claim resubmission can be time consuming. And this is time that would be better spent focusing on patient care. So choose a practice management system that offers automated claim resubmission. This will reduce the work burden and improve the financial health of your practice.
Built-in flexibility within a practice management software is always preferred because the ability to customize options and dashboards based on your needs will allow you to get them met a little easier.
- User-Friendly Interface
The interface of your practice management software should be simple and easy to understand so you don’t have to hire a technical person to operate it. Because of the fact that there are many available within the marketspace, it would be best to consider the usability of the product before making any final decisions about which one to go with.
- 24/7 Customer Support
Generally speaking, technology systems are meant to make our lives simpler and easier, but that’s not to say problems won’t arise as you make use of them. Because of this, it’s always a wise choice to select software from a company that has technical support available to step in and assist you at any time of the day if you need it.
Now you know all the 9 keys features we’d recommend you consider while choosing a practice management software. These will help you to identify and prioritize the best available to meet your requirements.