5 Top Telehealth Services Questions Answered

According to the IHS analysis report, global telehealth market experienced an exponential growth by ten folds from 2013 to 2018. Furthermore, the report states that there were 350,000 users of telehealth in 2013 all over the world, but this trending healthcare technology experienced continuous growth that boosts its user base from 350,000 to 7 Million users in 2018. The rapid growth of telehealth depicts the practicality of this modern technology, hence medical providers are employing this remote communication and monitoring technology to improve patient care and reduce cost. Although, telehealth is a growing domain but its expansion is far below than its potential because some serious questions need to be answered so the providers reluctant to use this technology should not have any ambiguity.



Top Telehealth Questions Answered

  1. How Do Telehealth Services Work?

Telehealth technology provides a secure two-way video communication medium between the provider and patient. For this, provider and patient should have a smart device with a stable internet connection, so the interaction remains seamless. This facility allows the provider to take appointments from all over the world while the patients using this service have not to accommodate long trips to visit provider office that makes it a win-win situation.

  1. Are Telehealth Services Reliable As The In-Person Visit?

Every technology has its uses & limitations, and same goes to the telehealth. The use of telehealth services vary from specialty to specialty, and you should analyze it yourself that how your practice can use this technology to its maximum potential. For instance, you can start using this service by taking simple and non-emergency appointments so you can cure ailments that are easily diagnosable visually and by talking to your patient. As your skills strengthen, you can gradually move to take more complex appointments.

  1. How Providers Get Paid For Telehealth Appointments?

Even with the outstanding performance of telehealth sector, insurance policies have not completely caught-up the needs. The reimbursement policy of insurances varies, and they offer different reimbursement rates contrary to the in-person visits. You may assume it as a revenue-losing proposition, but in actual it improves patient retention and target market while reducing the no-shows and administrative costs. So, in reality, telehealth boosts efficiency and improve the way you do practice every day.

  1. What Are The Technical Limitations Of Telehealth?

The core goal of telehealth is to serve the remote areas that are not more connected in general. People of older ages can be the primary users of telehealth services who can’t travel due to distance, time or sickness. Telehealth service relies on a stable video-connection but to make this connection in areas that have low-bandwidth is a more significant challenge. Likewise, in most, people of such parishes don’t have modern gadgets or smart devices, so to make a technology that can work on low-end phones and provide a stable video connection is a real challenge for technologists.

  1. How Much Investment Is Required To Offer Telehealth Services?

The investment required to setup telehealth services in your practice greatly depends on your current system. If you are already using a practice management system or EHR software, then you may only have to pay a little amount to your technology vendor to activate the telehealth services. Before offering telehealth services, ensure that you have the right infrastructure and tools in place while you may also require training to keep the services smooth.

Telehealth is a convenient and affordable way to improve the efficiency of your practice by improving the patient experience and reducing the no-shows while it significantly increases the number of patients you see on a daily basis.