Telehealth Services that let you see your patients over a HIPAA-compliant video call.
Eligible Reimbursement
Reimbursement regulations are continuing to improve, empowering more providers to connect and deliver personalized patient care in a remote setting. This alternative to in-person visits allows the opportunity to turn unbillable follow-up calls into revenue-generating encounters with minimal disruption to daily practice workflow.
Integrated Telehealth Solutions Built With Patients In Mind
With convenience being one of the driving factors of patient satisfaction, CareCloud Live is designed to easily access patients across iOS, Android, or desktop. Telehealth is also a beneficial tool to empower patients who may face external hurdles to access healthcare, ultimately minimizing daily no-shows and last-minute cancellations.
Secure Cloud-Based Network
Consistently built with the same robust cloud-based infrastructure as our core product suite to ensure scalability and deliver optimal performance. CareCloud Live provides a seamless HIPAA-compliant real-time video technology that supports safeguards for a two-way interaction between providers and patients with ease of mind.
Experience the Best Telehealth Solution
HIPAA-Compliant Telehealth Solution
All activities are in compliance with applicable laws such as HIPAA, HITECH, False Claims Act, FDCPA etc.
Appointment Management
Easy access enabling healthcare providers to book/reschedule appointments for future telehealth calls.
Telehealth App with Patient Reminders
Automated email and push notifications minimize the risk of no-shows and reduce administration time.
Telehealth Comparison Chart
| Key Features | Details | CareCloud Live | Zoom Healthcare | Doxy.me | Medici | Google Meet | Facetime |
|---|---|---|---|---|---|---|---|
| Real-time video & audio | Live video calls for personalized care. | ✔ | ✔ | ✔ | ✔ | ✔ | |
| HIPAA-compliant | Secured and in compliance with applicable patient laws for peace of mind. | ✔ | ✔ | ✔ | ✔ | * | |
| Patient Reminders | Automated email/text reminders to patients before visits to eliminate administrative burdens. | ✔ | ✔ | ✔ | X | X | |
| Eligible reimbursement | Ability to use the telehealth platform to create an encounter that is eligible for reimbursement (varies state by state). | ✔ | ✔ | ✔ | ** | ** | |
| Onboarding/Training | Ongoing support by a team of professionals for successful technology adoption. | ✔ | ✔ | X | X | X | |
| Included in product package | Part of CareCloud subscription with no additional charge for a modern practice experience. | X | X | X | X | X | |
| Integrated with PM/EHR | Real-time scheduling within PM system and telehealth specific codes within EHR that minimizes workflow strain. | X | X | X | X | X | |
| Mobile Patient Portal App | Dedicated mobile app (iOS & Android) for patients to view appointments. | X | X | X | X | X |
* A covered health care provider that wants to use audio or video communication technology to provide telehealth to patients during the COVID-19 nationwide public health emergency can use any non-public facing remote communication product that is available to communicate with patients.
** Starting March 6, 2020 and for the duration of the COVID-19 Public Health Emergency, Medicare will make payment for professional services furnished to beneficiaries in all areas of the country in all settings.
